All hands on deck for AI: a look back at Your.Cloud Tech Tracks 2026

On board the ss Rotterdam, IT engineers, technical specialists and colleagues from across the Your.Cloud group came together for Your.Cloud Tech Tracks 2026. Under the theme All hands on deck for AI, one central question guided the day: how do we make AI practical, valuable and applicable, within our companies and for our customers?

Learning together across a group of independently operating companies

Tech Tracks is more than an event. It is one of the ways we bring technical knowledge, practical experience and innovation together across Your.Cloud. Not top-down, but from within the companies themselves: through the engineers, specialists and teams who are building the IT services of tomorrow every day.

That matters in a group where companies retain their own identity and entrepreneurial spirit. The value is not in centralising everything, but in connecting knowledge. What one company learns can help another move faster. A pilot in one business can inspire a new use case elsewhere. And best practices become more powerful when they are shared.

That is exactly what happened during Tech Tracks 2026: companies came together to inspire one another, exchange experiences and take practical examples back into their own organisations.

From the horizon to real-world practice

The day followed a clear storyline: from the major developments shaping AI, to concrete applications within Your.Cloud, to the impact AI can create for customers in day-to-day work.

Remy Gieling, AI expert, keynote speaker and tech watcher, opened the day with a keynote on AI in 2026 and the future of work. He showed how quickly AI is developing and what opportunities and challenges this creates for organisations.

Next, Verena Schrama and Seth van Wieringen from Texterous shared what is already happening with AI within Your.Cloud. Through the AI-enabled Performance Boost Project, several pilot companies are working on concrete AI applications that support time savings, cost savings and the development of new products and services for customers.

Finally, Mark van Rijsbergen from Eshgro brought the story into the customer context. Making AI available is one thing; getting people to actually use it in their daily work is where the real challenge begins. Using practical examples, Copilot and Copilot agents, Mark showed what it takes to make AI land on the work floor.

Three key insights from Tech Tracks 2026

1. AI is no longer a future topic

AI is already changing how teams work, build, secure and serve customers. The question is no longer whether AI will have an impact, but how organisations can turn that impact into value.

For MSPs, this means the role of traditional IT service delivery is changing. Stable and secure IT remains the foundation, but customers increasingly expect support with smart automation, AI agents, governance, security and adoption.

2. Adoption takes more than technology

Making tools available is not enough. The real challenge lies in behaviour, processes, guidance and concrete use cases.

AI only becomes valuable when people understand how to apply it in their day-to-day work. That requires clear examples, room to experiment and support through change. Technology may be the starting point, but adoption determines the impact.

3. Sharing knowledge accelerates learning

One of the key messages of the day was that innovation does not have to stay within one company. Across Your.Cloud, companies can learn from one another and move faster by sharing experiences, best practices and successful applications.

This is one of the ways Your.Cloud creates value across a group of independently operating companies. Not by integrating everything, but by connecting the right people.

From MSP to Managed Intelligence Provider

A recurring theme throughout the day was the changing role of the MSP. Traditionally, MSPs have been responsible for stable, secure and well-managed IT environments. But a new need is emerging: helping customers apply AI in a safe, responsible and valuable way.

This shifts the role towards that of a Managed Intelligence Provider: a partner that not only supports customers with IT, but also helps them with AI adoption, automation, governance and the creation of new value through data and intelligent applications.

To credibly support customers on that journey, we need to embrace AI ourselves first. Tech Tracks showed that this is already happening across Your.Cloud: by experimenting, sharing knowledge and developing practical applications that can be scaled across the group.

Texterous as an example of internal innovation

An important part of the day was the session by Texterous on the AI-enabled Performance Boost Project. Within this project, several pilot companies are working on concrete AI applications that contribute to time savings, cost savings and new products and services for customers.

The ambition is clear: successful pilots should not remain within one company, but become available to multiple companies across Your.Cloud. This makes knowledge scalable and helps companies learn faster from what is already working elsewhere.

Texterous is a strong example of how innovation happens within Your.Cloud: rooted in practice, developed together with the companies and focused on creating tangible value.

Building the future of IT together

Tech Tracks 2026 showed what makes Your.Cloud strong as a group: bringing entrepreneurial companies together, sharing knowledge and translating new technology into practical value.

AI requires experimentation, collaboration and speed. That is why it is so important for companies to keep finding, challenging and inspiring one another. Not only to better understand what is technologically possible, but to discover how those possibilities can be translated into better services for customers.

For existing Your.Cloud companies, Tech Tracks is a moment to gain inspiration and bring new knowledge back into their own organisation. For future Your.Cloud companies, it shows what it means to be part of a group where entrepreneurship, technical expertise and collaboration come together.

Because we do not build the future of IT alone.

We build it together.

All hands on deck for AI.